VoIP Services
Over 15 Years Old
Providing hosted VoIP service
+150,000 happy customers
We’re adding more everyday
Privately Owned
Head quarters is in Plano, Texas
Why Spectrum VoIP?
Unlimited Features
- One flat rate plan
- No addition charges
- No upfront fees
- All features the Stratus Platform offers
Platform & Tech Advantages
- Stratus Customer Portal renowned ‘ease of use’
- Rapid tech upgrades
- Future proof your business, no additional charge
Unlimited Experience
- Unlimited training
- Professional Installation
- Unlimited support
The Unlimited Package
Voice Features
- Auto Attendants
- Click to Call/Screen Pop
- Video & Audio Conferencing
- Page & Intercom
- Presence Monitoring (BLF/Speed Dials)
- Call Forwarding (manual or programmed auto)
- Monitor, Coach & Join
- Call Center Queuing
- 3 or 4 Extension Dialing (multiple sites)
- Caller ID Name & Number
- Dial by Name Directory
- DIDs with Local Presence
- Individual Voicemails
- Message/Music on Hold (customizable)
Mobility Features
- Find Me/Follow Me
- Voicemail to Email Notification
- Mobile Application
- Remote Work From Home
- Softphone
Stability Features
- Prioritized Voice (QOS) w/ Router
- Multiple Data Centers
- Automatic Failover in Case of Internet Failure to a Second Source
- Automatic Failover to Other Locations or Message with Power Failure
Management Features
- Stratus Admin Portal
- Stratus User Portal
- Stratus Reception Console
- Call Logging
- Call Center Reporting
- Call Recording
Stratus Web Portal
Stay productive & secure when you’re doing business from virtually anywhere with the Stratus Web Portal.
- Overflow Queues
- Customer Routing for VIP Clients
- Time-Based Routing
- Music On Hold/On Hold Messaging
- Queue Stats on Wallboard
- Reporting Tools via Web Portal
- Monitor/Coach/Join
- Full-Time Call Recording with (Free 30 Day Storage)
Our Process
Step 1. Set Up Account
Step 2.) Meet Your Project Manager
Step 3.) Scheduling
Step 4.) Installation
Step 5.) Porting
Step 6.) Account Completion
State of the Art Equiptment
