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Bringing enterprise-level support to your business and providing Austin with unsurpassed customer service since 1999.

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Forge Your Path to Digital Excellence

Tech Challenges? Seeking Solutions?

We Have Got You Covered!

Frankenstein excels in providing meticulously crafted PC repair in Austin and support and business IT services customized to meet your distinctive requirements. Our approach is unwavering, offering seasoned expertise to keep you laser-focused on achieving your business goals. With our seasoned experts, anticipate nothing short of exceptional technology solutions crafted to suit businesses of all scales.


Bringing #1 Computer Repair Solutions in Austin, TX

EMPOWERING YOUR TECH JOURNEY

Frankenstein Computer Repair's Comprehensive Solutions​

At Frankenstein, we specialize in transforming technology challenges into exceptional solutions or services that address all your tech needs, ensuring a seamless experience. We offer comprehensive services, including computer services to ensure smooth business operations, data recovery for critical files, and efficient network setups for enhanced connectivity. Our expertise also extends to PC repair in Austin, addressing software and hardware issues and operating system reloads for a fresh start. Additionally, we provide top-notch cybersecurity services to safeguard your digital assets.

Partnering with Frankenstein for Your Technology Needs​

With Frankenstein as your trusted technology partner, you can:

Fortified Solutions for Seamless Operations

Experience uninterrupted business operations with Frankenstein’s comprehensive computer repair services in Austin, TX. From computer support to network security solutions, we ensure your systems remain robust and protected against potential threats.

Tailored Assistance

Frankenstein delivers customized computer repair solutions designed to fit your specific requirements, guaranteeing seamless integration with your current systems.

Rapid Response

Our team of IT professionals provides swift and efficient PC repair services in Austin, minimizing downtime and maximizing productivity.

Proactive Protection

With proactive network security measures, including continuous monitoring and reinforcement, we keep your business data safe and secure 24/7.

What We Do

We are here to equip your business for success and ensure you stay ahead of the curve. With a focus on innovation and excellence, we help you navigate the dynamic world of technology and confidently achieve your business goals.

In-shop Computer Repair

Visit our dedicated repair center for comprehensive computer diagnostics, repairs, and upgrades. Our expert technicians will efficiently assess and address any hardware or software issues, ensuring your device is back up and running smoothly.

Professional PC Repair

Experience the convenience of excellent PC repair services designed to fit your schedule. Our skilled technicians are equipped with the necessary tools and expertise to troubleshoot and resolve any computer issues promptly.

Access fast and reliable technical assistance from anywhere with our remote support services. Our team can remotely diagnose and fix diverse computer problems, providing convenient solutions without needing an in-person visit.

Cloud Solutions

Explore the benefits of cloud computing with our personalized solutions designed to optimize your business operations. From data storage and backup to software deployment and collaboration tools, we will help you leverage the power of the cloud for enhanced efficiency and scalability.

Our comprehensive cyber security solutions safeguard your digital assets and sensitive data. Our services encompass everything from threat assessments and vulnerability scans to firewall configuration and malware detection, ensuring robust protection against cyber threats and data breaches.

Data Recovery & Backup

Ensure the safety and integrity of your valuable data with our data recovery and backup solutions. Whether you have experienced data loss due to hardware failure or accidental deletion, our experts can retrieve and restore your files, minimizing downtime and disruptions.

Office 365 Services

Maximize the capabilities of Office 365 with our specialized services designed to suit your business requirements. Our offerings include setup, configuration, training, and continuous support, empowering you to enhance productivity and foster collaboration using Microsoft’s cloud-based productivity suite.

IT Consulting

Gain strategic insights and guidance from our experienced IT consultants to drive your business forward. From technology roadmaps and infrastructure planning to compliance assessments and digital transformation strategies, we will help you make informed decisions and achieve your goals.

With our custom build services, you can get the perfect computing solution customized to your requirements. Our expert technicians will design and assemble a system according to your needs, whether it’s a high-performance workstation, gaming PC, or specialized server.

Upgrade your communication infrastructure with our VOIP (Voice over Internet Protocol) services. We will assist you in implementing a scalable and cost-effective voice solution to your business requirements, providing support from system design and installation to ongoing maintenance.

How We Work

We lead the charge in innovation, revolutionizing IT approaches for businesses across Austin, TX. With a team of seasoned professionals, we bring a wealth of expertise and insight to every project. Our relentless dedication lies in swiftly delivering avant-garde solutions, ensuring tangible value in every interaction.

Analysis

Our computer repair experts dive deep into your system, carefully examining every component to diagnose performance or functionality issues.

Strategy

Our technicians develop a strategic action plan and outline the steps to address identified issues and optimize your computer’s performance effectively.

Performance

We ensure that your computer operates at peak performance levels by implementing the prescribed strategies with precision and expertise.

Enhancements

After the necessary repairs & optimizations are completed, our team recommends potential upgrades or enhancements to further improve your computer’s capabilities and longevity.

Why Choose Us?

  • Our Mission: We are committed to leveraging our technologies and expertise to create customer value. We achieve this by focusing on the intersection of our client’s emerging needs and the rapid evolution of business and technology.
  • Our Values: Our values serve as the guiding principles underpinning Frankenstein and inform how we conduct our business daily. They shape our perspective on the world and dictate how we interact with one another.
  • Our Approach & Culture: At Frankenstein, our dedication to delivering exceptional service is rooted in our belief that your satisfaction measures our success. We are passionate about assisting you in achieving your goals, no matter the challenge, which sets us apart in the industry.

THE RESULT!!!

Elevate Your Business with Fast, Reliable, and Budget-friendly IT Services

We are dedicated to delivering swift and reliable computer repair in Austin to businesses aiming to enhance productivity and profitability. Our customized network services are tailored to meet your unique business requirements, allowing you to shift your focus away from technology and toward what truly matters. Let us handle your PC repair in Austin and provide continuous support and maintenance so you can stay ahead with confidence.

Let’s Secure, Streamline, and Simplify Your IT!

Leverage a comprehensive suite of PC repair services in Austin designed to address your day-to-day requirements, support ongoing projects, and advance strategic initiatives. We are here to streamline, secure, and simplify your IT operations, allowing you to focus on growing your business. Benefit from enterprise-grade services to eliminate technology obstacles and drive your business forward. With a team experienced in supporting businesses of all sizes, you can trust us to provide the expertise and flexible services you need to thrive.

About Us

At Frankenstein, we are more than an IT company—we are your trusted computer repair experts in Austin, TX, dedicated to providing innovative solutions and exceptional service. With a passion for harnessing technology to drive business success, we specialize in delivering comprehensive IT services customized to meet each client’s unique needs.

We believe in building lasting partnerships based on trust, integrity, and mutual respect. Our goal is to meet your technology needs and become an invaluable extension of your team, empowering your business to thrive in the digital landscape.

Experience the Frankenstein difference—where innovation meets excellence, and your success is our priority. Let us help you capitalize on the power of transformative technology solutions to elevate your business to new heights.

Frankenstein Computers, PC repair in austin

Frequently Asked Questions

We employ robust data security measures to safeguard your sensitive information. This includes encryption protocols, regular data backups, firewall protection, intrusion detection systems, and ongoing security updates to mitigate risks and ensure compliance with industry standards.

Our team offers responsive and reliable customer support. We provide various support channels, including phone, email, and live chat, with dedicated technicians available to promptly address your inquiries and resolve any issues. We deliver outstanding service and guarantee your satisfaction with our IT solutions.

Renowned for our personalized approach, extensive expertise, and dedication to customer success, we prioritize understanding your unique business needs. Our team comprises highly skilled professionals who stay abreast of the latest technologies and trends to deliver innovative and effective IT solutions.

We design scalable IT infrastructure solutions that seamlessly accommodate your business growth. This involves thoroughly assessing your current infrastructure, anticipating future needs, and implementing flexible architectures and technologies that adapt to evolving demands. Additionally, we provide ongoing monitoring, maintenance, and optimization services to ensure your IT infrastructure remains agile and responsive to your business growth.

Yes, our technicians are highly trained, certified professionals with extensive experience in computer repair and IT support. You can trust that your computer issues will be handled skillfully and efficiently.

Rating & Reviews ​

Matt D.
Matt D.
October 25, 2023.
They put together my new gaming rig and I couldn't be happier. They were super prompt, efficient, and very transparent and forthcoming with their communication. I would strongly recommend them to anyone looking to put together a new system!
Jay C.
Jay C.
October 20, 2023.
These guys have been incredible godsends to me for over 10 years. Today Jay did a remote repair. It took about 30 minutes that I've been fighting for days, hero, hero, hero!
Laura Lee B.
Laura Lee B.
August 26, 2023.
I have a work website that I had neglected to get secured and updated. My wake-up call started with ransom emails demanding bit coin to keep from taking over my website. Of course, I never clicked on anything. But after I ignored the scam, the unrelentless spam started. I rerouted all traffic from my website to my spam folder to disable links and images. But I started to get on edge and overwhelmed with all the junk. I was getting hundreds of emails and it was incredibly time consuming to sift through it all. I didn't even want to log into my site due to fear of some backdoor malware. I am so thankful I reached out to Frankenstein Computers for some help! I had the pleasure of working with Ariel. She was so kind, patient and personable. And she got the job done! The price was pleasantly reasonable. And my peace of mind has been restored. Want to know how many emails I've received from troll farms, as of today? Zero!!! I look forward to working with Ariel again for any and all future needs. This was a good reminder that a website isn't a Ronco Rotisserie. You can't just "set it and forget it."
Jason M.
Jason M.
July 14, 2023.
I have had a very challenging 2023. It has been one of those years where Murphy's Law has been in full effect. My laptop keyboard gave out in me in February. I kept waiting til I had the $$ to fix it. That never happened, so I just decided to bite the bullet and get the repair as I needed it for work. I did a quick google search for laptop repair shops and liked the look of this place. I'm glad I went with them! I dropped off the laptop and was very happy to get a call 3 days later that I could pick it up the next day. Best part- it was just under $200 including tax and fees. I was very happy with the service, communication, and pricing. The real kicker for me was that when I fired it up for the first time in 5 months I went to do the updates it would need, but THEY HAD ALREADY DONE most of the updates for me! I did not expect that and it really stuck out as taking pride in your work and caring for your customers. Great job all around.
Barbara E.
Barbara E.
June 16, 2023.
When my laptop was hijacked by malware, I called a few companies in search of someone who could help solve my problem. Just by talking with Ariel on the phone, I was convinced that Frankenstein Computers was the right fit for me; she was cordial, knowledgeable and helpful, and I immediately felt reassured. When I went there a little later, my problem was solved quickly and professionally. I highly recommend this business and will never again have to "shop around" for computer repairs! I'm really glad to see they are open 7 days a week!
Andreas D.
Andreas D.
May 26, 2023.
These guys are phenomenal, I troubleshooted the absolute crap out of my computer to no avail and these guys figured it out in a day. Super easy to deal with, complete transparency on pricing. They will be my go to moving forward, check these guys out
Ann M.
Ann M.
April 12, 2023.
Just had remote service on my Apple laptop that was EXCELLENT! David was super good, quick, professional, courteous and communicative. He fixed the problem, then double checked his results. A great job at a fair price and service on the same day I called. Hometown owned and a local small business. Couldn't have been better!
Han H.
Han H.
December 28, 2022.
Fair, reasonable, and quick to respond. Were very transparent with what was up with the computer and was free of charge if there was nothing wrong with it.
Daniel D.
Daniel D.
December 14, 2022.
I came into Frankenstein computers with a frozen external hard drive that wouldn't spin. I had talked to Discount Electronics (they don't do data recovery) and about 4-5 specialty data recovery shops in Austin, all of whom were quoting $300-$2000, with most projects landing in the $700-$900 range. Frankenstein said to bring it in and they'd take a look on the spot and at least let me know if it was recoverable by them (for the much more reasonable $150) or if I needed to take it to a data recovery specialist. As soon as I walked in Jay grabbed the drive and took it to the back to examine. When he came back out he said the power supply wasn't connecting properly but he had gotten it to spin using an extra power supply they had on hand, and was able to see the files on the drive. Jay also explained that the hard drive was on the brink of collapse, with a pending sector count of 200. He advised me to get a replacement power supply and rip the data off the failing hard drive asap, both of which I did successfully. He said he didn't feel right charging me for something I could likely resolve myself with a new power supply. Jay probably spent 20-30 minutes examining my equipment and giving me advice, and in the end didn't charge me a dime. I was blown away by the customer service and generosity, and will definitely be back. I'm so glad to know there is a local computer repair place in Austin that I can trust. Great customer service, fair prices, and honest staff. Thank you, Frankenstein Computers!
Tim M.
Tim M.
December 4, 2022.
When I came in he took one look at the pc and already knew what was wrong with it and wanted to charge me for it. I was charged $60 for him to plug in my CPU power cord in front of me and it took him 1min to do. It took him longer to do the paper work and get my information than to do the actual work on the computer. I don't think it is reasonable to charge $60 for 1min of work or what would have been better would be to just tell me that I missed plugging in my CPU power cord and I would have gladly plugged it in myself. You shouldn't take advantage of your customers.
Matt Gustafson
Matt Gustafson
Ben Savrick
Ben Savrick
Incredibly happy with the PC build Frankenstein did for me. Brought them all of the parts and they put it together within 24 hours. Would absolutely recommend their services. 10/10
Mathew Martinez
Mathew Martinez
Great experience! Brought my work computer in recently and they were able to get it fixed within about/less than 24 hrs. Great communication all around, will definitely take my computer in should any issues arise
Adam Oliver
Adam Oliver
David Folkers
David Folkers
Incredible !! Fast, accurate, knowledgeable, and inexpensive. I'll call them again when something stops working.
William Tompkins (Live Music in Austin)
William Tompkins (Live Music in Austin)
What a great group of people. Walking in the front door I was greated immediately. It is a small lobby, but no need to hang out. The woman at the desk had a smile on, was nice, knowledgeable, and informative. Gave me pricing and expected timeline. Met the owner as he happened to pop through. What a gracious, smiling person. It was a great experience dropping off my precious. It was done sooner than expected. The price for the service was fantastic. The tech that fixed it even came out to give me a brief explanation of what was done. I will absolutely be back and recommend them. I even live in South Austin and was happy to drive to a place like this.
Uriel Hernandez
Uriel Hernandez
Helped me build my pc after me and my friend struggled to do so, apparently there was something causing the system to fail and they fixed it up in a heartbeat as soon as they found the issue. Will make sure to get any pc service I may need in the future from these guys, 10/10 service
Niche Kier
Niche Kier
My PC started acting up and then wouldn't start at all, folks here turned it around for me and the attitude in the building is great!
shyheim miller
shyheim miller
Lauren Champion
Lauren Champion

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