Skip to content

Password Recovery Option Added to Windows 10 Lock Screen

Microsoft added a password recovery option to the Windows 10 lock screen for users that use a Microsoft account to log into their computer.

The feature was added in the Windows 10 Insider Preview Build 16237, and will be released to all users in October/November when Microsoft launches the Windows 10 Fall Creators Update.

The new option says “I forgot my password” and once pressed, it initiates a password recovery/reset operation for the user’s Microsoft account.

Users can recover accounts by receiving a verification code via email, SMS, or phone call.

The new password recovery/reset option is also available if users have activated the “Windows Hello” authentication system, or use a PIN to secure their account.

For years users have been forgetting passwords and getting locked out of their accounts, needing to hack their way back in.

The Microsoft account login method should not be confused with the one that relies on local accounts. Resetting passwords for these accounts is a different process and relies on another process.


Frankenstein Computers has been taking care of our happy clients since 1999. We specialize in IT Support, IT Service, MAC repair, PC Repair, Virus Removal, and much more.