Check out our customer testimonials
Throwin’ your name around like crazy. Best computer shop in town!
Joel PridgeonPlease pass this along to Mitch with my gratitude for getting my printer fixed during his trip to my apartment on Monday afternoon. The HP 3055 LaserJet now works very well with Windows 7 software on a 18-month old Lenovo idepad computer, as it did until about a month or so ago. You can be assured that I’ll be singing the praise of Frankenstein to anyone who tells me they are having computer and networking issues.
Dave ShapiroThanks again for the great service we have received from Frankenstein Computers and to you and your staff. We are very happy with the computer and components we have purchased recently. The price was great and it was delivered very quickly. When speaking with your staff and you we found all to be very helpful in determining what would meet our needs best. This made it much easier for us to determine what to purchase within our budget. And knowing we have computer support with Frankenstein Computers is a big plus. We will recommend your services to friends and family. Thanks again from a happy customer!
Patricia TompkinsAs a small business man, it is extremely important for our PCs to run flawlessly on a daily basis. During the past four years in business, I have tried other IT, PC and Network service organizations without satisfaction. There are always the issues of response time, cost and attention to details. Frankenstein Computers has always been there to keep us up and running at a reasonable price. Additionally, I appreciate their courteous manners, i.e., not talking down to me and my staff regarding complex computer and software issues. To any new or potential customers, I would give Frankenstein Computers my highest recommendations.
Brad Melancon, M.S. CCC-A Certified Clinical Audiologist, Owner, Beltone AustinI have had to call on Frankenstein Computers many times over the past several years. Whenever I have had a problem with one of my computers — whether it has been at home or work — Tony has explained the problem to me in a way I could understand. Tony has always given me all my options, done great work in a timely manner, and charged a fair price. I have total trust in Frankenstein Computers. More importantly, I know I can count on Tony Tudyk and his staff.
Debora Penberg DesignationI have been in the computer business in Austin over twenty years. During those twenty years I have watched as hundreds of computer business have come and gone. The one thing that always makes a difference in whether they will stay or go is the man behind the business. I am very honored to be able to call Tony Tudyk a friend and in my opinion one of the most honest, straight forward people in the Austin computer industry. I once owned a Sears Catalog Store and in my Sears training the very first thing they taught was you take care of the customer first and worry about Sears second. Frankenstein, and Tony, has that same attitude and performance to back it up over the years that I have had the pleasure of knowing him and doing business with him as well. I endorse him unconditionally and will glad to visit with anyone who might have questions for me about Tony.
Luie Caple LWCI have tried many PC support companies over the past years and Tony Tudyk and Frankenstein Computers is absolutely the best I have come across.
Billy Hill President, Hill ContractingWhere would we be without Frankenstein Computers? We truly appreciate the quick response and ability to problem solve or trouble shoot all kinds of crazy issues like viruses, etc.
Cindy Goldrick Wilson and Goldrick RealtorsEXCELLENTVerified My mom's landline was hacked three years ago. They stole the phone line and had ATT hand it over to a throwaway cellular account on Verizon. They proceeded to use her phone line to apply for credit, etc. Scary, invasive and cruel. The first thing I did when I got back was have Jeremy from Frankenstein Computers help me tackle the hardware aspects of the problem. He was outstanding. I recently needed his help again with an entirely different problem and he solved problems with ease, in no time flat. Worth every dollar.Posted onVerified I highly recommend Frankenstein Computers. I had taken my laptop to a national big box that has a "nerd" squad. They quoted me $200-$300 more to replace the mother board and said I needed to pay for a data transfer (another $135.00 plus cost of the motherboard) OR I could just buy a new computer, pay for a service plan ($200) and they would transfer my data which would have come close to $1k. Frankenstein told me I didn't need a data transfer with a motherboard replacement and charged for labor and parts which was pretty straightforward. I estimate I saved $200 on the motherboard replacement or $600 if I had to buy the new computer. Repair took about a week (through a holiday), but was reasonable given they had to order a part. They communicated throughout the process. I definitely will go back!Posted onVerified After a system update, I could not connect to my internet network. I sent an inquiry to Frankenstein about the problem and what they charged. They sent me a response saying "try this." It fixed the problem. He could have said he changed $x.xx and I would have probably brought it in. This is an example of terrific public relations and customer service. If I ever have a computer problem or need advice, I'm absolutely giving Frankenstein my business!!Posted onVerified Been using these folks for over 20 years, always excellent from the top down. Had an issue today, called, it was solved remotely within the day. Tech was attentive to my issues and took all the time needed for the fix. Always fairly priced and delivered with minimal effort on my part. Same great local family business for over 25 years.Posted onVerified The best computer repair shop in Austin, TX is Frankstein,512-419-9777. Ask for Steven as he is fantastic, he can do anything helping customers. This company is a 5 star rating out of 5 stars. All the staff are beautiful people and go beyond in helping people. Thank all of you and I'm blessed. Love and hugs with blessingPosted onVerified Motherboard died on my older PC. They fixed the problem very quickly after they were able to get the part. They were also very helpful with follow up questions. I would definitely recommend.Posted onVerified I handle a small non-profit and I had used Nerdz in a Flash before they cancelled serving really small businesses - called Frankenstein based in quite a few good ratings. It is true - they are fast, efficient, professional and I highly recommend Jeremy - very good in his area of computer expertise. Thank you for making my life easier - I've already referred Jeremy to my neighbor down the street.Posted onVerified They were fair, and got the job done. They also went through the extra steps of reconnecting my HDD which was a nice touch.Posted onVerified I am so grateful for Steven from Frankenstein Computers - he did a masterful job taking the rats nest of cords under both of my huge home office set ups and making them practically invisible! Plus he helped me figure out a webcam issue I was dealing with, and he was super professional and friendly... if you need high level tech or cord management solutions, be sure to check out Frankenstein and ask for Steven - he will get the job done wellPosted onVerified My teen daughter dropped her laptop on the bus...it was just over a year old , so out of warranty , but I didn't want to have to replace the whole system. The damage was to the latch and the case. I am so grateful for the fast, efficient and fairly priced repair work performed by the techs at Frankenstein computers. They even saved her stickers from the old case, which I thought was a nice personal touch. Highly recommend !
Frankenstein Computers is my hero. We have a large staff, and Frankenstein is my go-to. They provide over-the-top service and save us big bucks! Outstanding staff, knowledgeable, pleasant, fast, super efficient. I have dealt with them for 6 years, and they just keep getter better. Small or large issues are dealt with same outstanding service. They keep our network humming, safe, backed up continuously, updated and cared for. I will never worry about our IT issues as long as they have my back. I vote them #1 in Austin…Thanks Tony and guys….
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