We have seen many customers get the “Microsoft call” lately. Basically, you get a call where the tech tells you he is with Microsoft and that your computer has told them that you have a virus and he needs to fix it. He will then ask you for access to your computer. After digging around for a bit, dropping real viruses and key loggers on your system, he will ask you for a credit card to pay for the removal. They charge anywhere from $250 to $500. THIS IS ALL A SCAM! There is no way that Microsoft can get a warning about your computer. There is no way that this tech could know anything about your computer until you let him in. So, don’t let them in. I actually like to play with them a bit before I start hurling “adult words” at them and telling them how terrible of a person they are. They hang up pretty quickly. So, the rule is, don’t ever give anyone access to your computer UNLESS you call them for support.
Frankenstein Computers has been taking care of our happy clients since 1999. We specialize in IT Support, IT Service, MAC repair, PC Repair, Virus Removal, and much more.