In a small six-by-eight-foot office, a rag tag team of Doctor IT’s assembled a few desktops, from a discarded group of computers that were headed for the dumpster. We used parts out of several of the discarded computers, and were able to create two working computers. These two computers were our first sale, and solidified our drive to create FRANKENSTEIN Computers and Networking, born October, 1999. Frankenstein Computers Ltd. Co. is a Certified Computer Specialist firm, servicing the Information Technology needs of Austin, ever since.
We deliver …. professionalism. We maintain a professional office environment, with full automation and state of the art equipment. We have the capabilities to design, build, repair, and upgrade computers and servers, in Austin and the surrounding areas. We can remotely administer our clients’ workstations, servers, websites, and even networks. We answer all phone calls personally, with limited use of voice mail.
We take the FEAR out of computing
Relax and let us control the monster.
Meet the TEAM
TONY TUDYK, MCSE, MCP+I, A+
Tony has been in the IT field since 1995, and is one of the original founders of Frankenstein Computers. He has a wide range of experience, from Servers to Desktop Support, and everything in between. Tony makes Customer Service his Top Priority, and will do what it takes to get the job done.
MITCH FLOYD – VP AND TECHNICAL SERVICE MANAGER
Mitch has been with Frankenstein Computers since 2005. He has great customer service skills, and is knowledgeable about most end-user issues. He specializes in virus removal, and hardware diagnostics and repair. He cares about his customers and strives to provide the best service possible.
RYAN COULSTON – OPERATIONS MANAGER
Ryan started working with Frankenstein Computers in 2008. He specializes in a wide variety of residential computer support, ranging from virus removal to Windows and hardware repairs. Ryan takes great pride in his customer support skills and quick repair turnarounds, and in striving for complete customer satisfaction.
PATRICK CROWLEY – NETWORK SPECIALIST
Patrick is a returning member of the Frankenstein team, with 15 years of Information Technology related experience. He has founded/co-founded two IT support companies over the years, with a focus on comprehensive customer service. While considered a “jack of all trades” in regards to his abilities, his strength lies in problem solving, and project research and resolution.
KASEY McFARLAND – ACCOUNTS RECEIVABLE PRO
Kasey is the youngest (and shortest) member of the team, and came to Frankenstein in January of 2016 with 10 years office experience. She is keeping the money rolling in the Receivables department. When she’s finished putting fires out here she has plenty of fires to put out at home for her 4 kids.
MASON MITCHELL – DATABASE & HIT SPECIALIST & WEB DEVELOPER
Mason has over a decade of experience in software engineering and implementation. He is proficient with web development and he has strong SQL and software skills which give him the ability to address issues relating to QuickBooks, SalesForce and a number of other database and online software products. His experience with medical software, HIPAA compliance, clinical workflows, and medical billing gives Frankenstein the unique ability to provide a much needed set of services for medical practices.
TIM DUTTWEILER – HARDWARE AND SOFTWARE REPAIR SPECIALIST
Tim comes to Frankenstein with over a decade of IT experience, and is a master at virus removal, software optimization and hardware diagnostics. For Tim, customer service is not just an action, but a mentality and a way of life. Whatever your need may be, Tim is able and willing to do whatever it takes.
JONATHAN ALLEN – CISCO TECHNICIAN
A graduate of Texas State Technical College in Waco and a Marine Corps Veteran, Jonathan joined our team in September 2014. He is skilled with general networking and servers, and specializes in Cisco IOS devices. With over eight years of networking experience, he is a strong addition to the Frankenstein family.
JAMIE PLUMHOFF - REMOTE SUPPORT TECHNICIAN
Jamie’s interest in computing started at an early age when he got rid of his first virus. He was frustrated with the tech support center he called and decided to handle the problem on his own. A few years later when he turned fifteen, he built his first custom computer and he has been hooked ever since. Jamie has been an IT professional for over ten years in various capacities ranging from Desktop Support, IT Management to Systems Administration on various platforms including Windows, UNIX/Linux as well as bare metal hypervisors such as VMware.
MATTHEW RAGSDALE - SYSTEMS ENGINEER CISSP, CCNP, MCSE, A+
Matthew has over 15 years of direct experience in IT ranging from Computer Engineering to Programming in multiple languages, and specializes in Cisco devices, Network Engineering, Network Security and Compliance, and Network Infrastructure. Matthew served in the US Army for 10 years and brings that professionalism and drive with him to the Frankenstein family.